Contact us

Email us

hello@guava-group.com — the only address we use. We reply within two working days.

For anything about your data — a correction, or a request to delete it — use the same address and say what you need.

Businesses and partners

Same address, with "SKAMCHEK partnership" in the subject line. Banks and fintechs wanting to list a verified fraud desk in "Get help now" should say so in the subject.

What we cannot do by email

We cannot recover money that has already been sent. If you have just paid someone, use Get help now — it is free, and the first hour matters most.

We will never ask you for a PIN, OTP, BVN, password or card details, in an email or anywhere else.