SKAMCHEKby guava
Get help now

Get help now

If you’ve just sent money, act in the first hour. Contact your bank right now using any of the details below.

What to say on the call

People freeze up. Read this out.

“I have been defrauded. Please place a lien on the receiving account and recall the transfer. Here are the details.”

Have these ready

  • Your account number
  • The amount
  • The exact time you sent it
  • The receiving account number and bank

Block your account first

Faster than any phone call. Tap the code, press call, and follow the prompts — it stops money leaving while you are still queueing for support.

Also do this today

  1. Report the account on the app or platform where you were contacted.
  2. Save screenshots, account numbers, receipts and the chat history.
  3. Report to the police or EFCC with that evidence.
  4. If you shared a PIN, OTP or card details, ask your bank to block the card and reset access.

Never call a “customer care” number from the message itself. Use the number on the back of your card, or inside your bank’s app.